What it sells
Turns customer conversations into revenue intelligence.
Business model breakdown
Buyer: who owns the budget?
Sales and customer service leaders (e.g. Head of Customer Service at Telenor, Tele2) at telecom and BPO contact centers.
Trigger: what makes them buy now?
Missed sales opportunities and churn in recorded calls; claims 20x ROI, 64% conversion increase, -28% churn.
Workflow: what inputs become what output?
Analyzes every call with voice AI (prosody signals), surfaces leads and coaching, QA scoring, insights across dialer, CRM and email via Ask Agaton.
Economics: what it saves and how it charges
SaaS sold on ROI; claims 20x ROI (added sales / cost) and +4.4 sales per agent per month.
Distribution: how it reaches customers
Demo-led sales ("Book a Demo").
Funding history and coverage
| Round date | Stage | Amount | Investors | Source |
|---|---|---|---|---|
| 2026-03-05 | Seed | $10M | — | news.google.com |
Profiles summarize public reporting and company websites. Business-model notes are MaxBC's reading of that material, not confirmed facts; unknowns are left blank rather than guessed. Updated 2026-10-12.