What it sells
Self-learning agents that automate customer support across voice, chat and messaging for banks, utilities and restaurants.
Business model breakdown
Buyer: who owns the budget?
UnverifiedCustomer care / contact-center and digital CX leaders at large enterprises (finance, insurance, utilities, retail, automotive, healthcare, government, QSR).
Trigger: what makes them buy now?
Cutting contact-center cost, wait times and agent churn; replacing legacy IVR (Nissan case: legacy IVR to conversational AI).
Workflow: what inputs become what output?
Existing transcripts/SOPs/API specs seed flows; enterprise tools and contact-center connectors are configured; operators approve proposed updates and pre-production checks precede live release.
Economics: what it saves and how it charges
UnverifiedEnterprise platform contracts; ROI calculator offered, no numbers on page.
Distribution: how it reaches customers
Direct enterprise sales
Funding history and coverage
| Round date | Stage | Amount | Investors | Source |
|---|---|---|---|---|
| 2026-08-06 | Series B | $67M | Expedition Growth Capital (lead) | techcrunch.com |
Profiles summarize public reporting and company websites. Business-model notes are MaxBC's reading of that material, not confirmed facts; unknowns are left blank rather than guessed. Updated 2026-10-12.