What it sells
AirHelp helps air passengers get compensation for delayed, cancelled…
Business model breakdown
Buyer: who owns the budget?
UnverifiedIndividual passengers (no upfront payment).
Trigger: what makes them buy now?
A delayed, cancelled or overbooked flight.
Workflow: what inputs become what output?
Check claim in 2 minutes, AirHelp handles airline claim and legal work, passenger receives payout.
Economics: what it saves and how it charges
No win, no fee: standard 35% fee incl. VAT taken from the compensation; compensation up to EUR 250/400/600 by distance.
Distribution: how it reaches customers
Direct-to-consumer web/app, SEO pages by airline and airport; AirHelp+ subscription for flight protection.
Funding history and coverage
| Round date | Stage | Amount | Investors | Source |
|---|---|---|---|---|
| — | Y Combinator Winter 2014 | — | Y Combinator | ycombinator.com |
Profiles summarize public reporting and company websites. Business-model notes are MaxBC's reading of that material, not confirmed facts; unknowns are left blank rather than guessed. Updated 2026-10-12.