What it sells
Knowledge base maintenance on auto-pilot
Business model breakdown
Buyer: who owns the budget?
UnverifiedSupport or customer-experience leaders.
Trigger: what makes them buy now?
Outdated knowledge bases drive avoidable support tickets.
Workflow: what inputs become what output?
Analyzes tickets, release notes and Slack, updates articles, drafts new ones, merges duplicates, for approval.
Economics: what it saves and how it charges
Claims 243% ROI (customer quote) and 100% refund of first month if suggestions disappoint.
Distribution: how it reaches customers
Free trial account plus demo booking.
Funding history and coverage
| Round date | Stage | Amount | Investors | Source |
|---|---|---|---|---|
| — | Y Combinator Winter 2023 | — | Y Combinator | ycombinator.com |
Profiles summarize public reporting and company websites. Business-model notes are MaxBC's reading of that material, not confirmed facts; unknowns are left blank rather than guessed. Updated 2026-10-12.