What it sells
Automating non-emergency calls for 911 centers
Business model breakdown
Buyer: who owns the budget?
Unverified911 center / PSAP directors and operations managers at county and city public safety agencies.
Trigger: what makes them buy now?
Rising call volumes, staffing gaps and non-emergency queues that tie up call-takers.
Workflow: what inputs become what output?
AVA answers non-emergency calls instantly and logs records (integrating with CAD via RPA and the phone system); CORA gives real-time on-screen SOP guidance during live emergency calls; humans stay in control of emergencies.
Economics: what it saves and how it charges
Sold to agencies on call-takers hours saved: PenCom reclaimed 300 hours in two months, MACC 911 redirected 3,300 hours, MACECOM cut call volume 60%, Hamilton County automates 300+ calls a day; pricing model not published.
Distribution: how it reaches customers
Demo-led direct sales to PSAPs, case studies and videos, regional public safety symposia.
Funding history and coverage
| Round date | Stage | Amount | Investors | Source |
|---|---|---|---|---|
| — | Y Combinator Summer 2022 | — | Y Combinator | ycombinator.com |
Profiles summarize public reporting and company websites. Business-model notes are MaxBC's reading of that material, not confirmed facts; unknowns are left blank rather than guessed. Updated 2026-10-12.