What it sells
Build AI Support Agents in Minutes
Business model breakdown
Buyer: who owns the budget?
UnverifiedHeads of support/customer support operations at SaaS and fintech companies.
Trigger: what makes them buy now?
Repetitive tickets, slow first response and rising support headcount cost.
Workflow: what inputs become what output?
Support teams build AI agents in plain English that resolve tickets in Zendesk, investigate issues, triage escalations and take actions such as plan changes in Stripe.
Economics: what it saves and how it charges
Claims 90% ticket automation, 66% support cost reduction, 10x faster setup than Zendesk AI; customer Abbiamo went from 3 support people to 1.
Distribution: how it reaches customers
Demo-led ("View demo"); customers include Grid, Automox, Vanquish Trader, Medtelligent, Abbiamo.
Funding history and coverage
| Round date | Stage | Amount | Investors | Source |
|---|---|---|---|---|
| — | Y Combinator Winter 2024 | — | Y Combinator | ycombinator.com |
Profiles summarize public reporting and company websites. Business-model notes are MaxBC's reading of that material, not confirmed facts; unknowns are left blank rather than guessed. Updated 2026-10-12.