What it sells
The Most-Loved IT Documentation Platform
Business model breakdown
Buyer: who owns the budget?
UnverifiedMSP owner or IT manager.
Trigger: what makes them buy now?
Switching from IT Glue (savings estimator) or from spreadsheets; knowledge loss when technicians leave.
Workflow: what inputs become what output?
Document structured docs, assets, passwords, KB and SOP checklists, IPAM; integrate PSA/RMM/M365 (60+); share client portal; auto-discover devices with Hudu Radar.
Economics: what it saves and how it charges
Per-user SaaS plus add-ons (Radar, professional services); cloud or self-hosted.
Distribution: how it reaches customers
Self-serve 14-day trial, demos, integrations with PSA/RMM tools, G2 reviews.
Funding history and coverage
| Round date | Stage | Amount | Investors | Source |
|---|---|---|---|---|
| — | Y Combinator Winter 2021 | — | Y Combinator | ycombinator.com |
Profiles summarize public reporting and company websites. Business-model notes are MaxBC's reading of that material, not confirmed facts; unknowns are left blank rather than guessed. Updated 2026-10-12.