What it sells
24/7 emergency maintenance department for property managers and…
Business model breakdown
Buyer: who owns the budget?
UnverifiedOwners/operations heads at growing property management firms (single-family and multifamily PMs).
Trigger: what makes them buy now?
Missed after-hours emergencies, rising dispatch costs and needing to scale units without adding admin headcount.
Workflow: what inputs become what output?
AI troubleshoots resident maintenance requests by SMS/portal/voice, escalates emergencies to a live video call with experts, dispatches vendors and bundles trips; AI call center answers leasing, owner and resident calls.
Economics: what it saves and how it charges
Claims PMs cut dispatches by about 20%, deflect 50% of after-hours calls and double units per admin; replaces the answering service cost; pricing model not shown.
Distribution: how it reaches customers
Demo/ROI-calculator and case-study led; claims 112,000+ doors and 3.96M calls handled.
Funding history and coverage
| Round date | Stage | Amount | Investors | Source |
|---|---|---|---|---|
| — | Y Combinator Winter 2019 | — | Y Combinator | ycombinator.com |
Profiles summarize public reporting and company websites. Business-model notes are MaxBC's reading of that material, not confirmed facts; unknowns are left blank rather than guessed. Updated 2026-10-12.