What it sells
We make it simple for call centers to automate quality assurance.
Business model breakdown
Buyer: who owns the budget?
UnverifiedContact center operations leader / CFO (RelateCare CFO quoted).
Trigger: what makes them buy now?
Slow agent onboarding, inconsistent call quality and compliance breaches found only after calls.
Workflow: what inputs become what output?
Listens to calls live, prompts talking points and objection responses, alerts managers to compliance breaches, replaces manual QA scoring, produces call summaries.
Economics: what it saves and how it charges
Software subscription (not stated); claims onboarding agents in hours not weeks and no-code setup in minutes.
Distribution: how it reaches customers
Demo-led (schedule a demo), try-it-now login, dialer integrations.
Funding history and coverage
| Round date | Stage | Amount | Investors | Source |
|---|---|---|---|---|
| — | Y Combinator Winter 2022 | — | Y Combinator | ycombinator.com |
Profiles summarize public reporting and company websites. Business-model notes are MaxBC's reading of that material, not confirmed facts; unknowns are left blank rather than guessed. Updated 2026-10-12.