What it sells
The all-in-one business phone for teams.
Business model breakdown
Buyer: who owns the budget?
UnverifiedSmall-business owner or operations/sales lead who sets up the team phone system.
Trigger: what makes them buy now?
UnverifiedNeed for a shared business number with texting, call routing and CRM sync instead of personal cell phones; AI call handling (Sona agent).
Workflow: what inputs become what output?
Team gets a local/toll-free number per user, calls and texts from app, routes via phone menus, shares numbers/inboxes, logs to CRM (HubSpot, Salesforce) and uses AI summaries and Sona AI agent for calls.
Economics: what it saves and how it charges
Per-user monthly subscription plus paid Sona AI credit tiers ($0-$199/mo; overage $1.00 to $0.45 per call).
Distribution: how it reaches customers
Self-serve 7-day free trial plus Talk to Sales, partner program and industry solution pages.
Funding history and coverage
| Round date | Stage | Amount | Investors | Source |
|---|---|---|---|---|
| — | Y Combinator Summer 2018 | — | Y Combinator | ycombinator.com |
Profiles summarize public reporting and company websites. Business-model notes are MaxBC's reading of that material, not confirmed facts; unknowns are left blank rather than guessed. Updated 2026-10-12.