What it sells
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Business model breakdown
Buyer: who owns the budget?
UnverifiedProperty management / multifamily operator leadership (e.g. directors of sales and operations) who buy per-unit AI subscriptions.
Trigger: what makes them buy now?
Missed or slow lead response and late rent collections; claims 1.3-minute 24/7 response and 240% better lead-to-tour rate.
Workflow: what inputs become what output?
AI agent "Kelsey" answers calls, texts, chats and emails from leads, books tours on the onsite calendar, syncs to the CRM (Yardi, Entrata, Knock), and hands complex cases to Zuma human-in-the-loop staff; separate Collections AI chases delinquent residents and logs promise-to-pay dates.
Economics: what it saves and how it charges
Per-unit, per-month subscription on 30-day terms by product (Leasing AI, Collections AI, Full Platform); Full Platform has 30%+ discount versus buying separately; case claims of $1M+ and $19M+ lease value.
Distribution: how it reaches customers
Demo-led sales with a free 30-day start and no long-term agreements; native integrations with property-management CRMs and ledgers.
Funding history and coverage
| Round date | Stage | Amount | Investors | Source |
|---|---|---|---|---|
| — | Y Combinator Summer 2021 | — | Y Combinator | ycombinator.com |
Profiles summarize public reporting and company websites. Business-model notes are MaxBC's reading of that material, not confirmed facts; unknowns are left blank rather than guessed. Updated 2026-10-12.