What it sells
AI agents for CX teams, starting with training and QA.
Business model breakdown
Buyer: who owns the budget?
Tech Mahindra BPO case names Business Transformation manager Denessy Rodero; managers customize scorecards and target training. Actual contract signer/budget authority undisclosed.
Trigger: what makes them buy now?
UnverifiedNeed to verify agent readiness and measure quality across hundreds of thousands of conversations, ramp new agents faster, and cut time spent building trainings.
Workflow: what inputs become what output?
Generates scenarios across personas, languages and difficulty; supports chat/email/phone/video plus simulated backend tools, scored against customer SOPs and rubrics.
Economics: what it saves and how it charges
Tech Mahindra case claims nearly 10 NPS points and 5% quality-score improvement among measured agents; vendor-published attribution, not independently verified causal effect.
Distribution: how it reaches customers
Public demo offers an expert-run 30 minute tour; homepage also links Try Solidroad to sign-up. No numeric tariff, trial length, billing unit or minimum verified; no account created.
Funding history and coverage
| Round date | Stage | Amount | Investors | Source |
|---|---|---|---|---|
| — | Y Combinator Winter 2025 | — | Y Combinator | ycombinator.com |
Profiles summarize public reporting and company websites. Business-model notes are MaxBC's reading of that material, not confirmed facts; unknowns are left blank rather than guessed. Updated 2026-10-12.