What it sells
Customer intelligence for Enterprise CX teams. The grounded…
Business model breakdown
Buyer: who owns the budget?
UnverifiedHeads of CX/VoC/insights at large enterprises.
Trigger: what makes them buy now?
Feedback is locked in CX suites and surveys; teams need traceable themes, revenue at risk and faster scoring.
Workflow: what inputs become what output?
Unify feedback sources into lenses, auto-discover themes, ask questions with traceable answers, rank themes by revenue at risk, score CX, route insights to teams via workflows and MCP.
Economics: what it saves and how it charges
Annual platform subscription priced by comment volume and datasets; cites Forrester TEI 543% ROI.
Distribution: how it reaches customers
Demo-led enterprise sales; partner program (technology, reseller, referral).
Funding history and coverage
| Round date | Stage | Amount | Investors | Source |
|---|---|---|---|---|
| — | Y Combinator Summer 2017 | — | Y Combinator | ycombinator.com |
Profiles summarize public reporting and company websites. Business-model notes are MaxBC's reading of that material, not confirmed facts; unknowns are left blank rather than guessed. Updated 2026-10-12.