What it sells
We help B2C companies learn from every customer interaction
Business model breakdown
Buyer: who owns the budget?
UnverifiedSales and CX managers and enablement leaders at B2C sales/service teams.
Trigger: what makes them buy now?
Managers cannot review more than a few percent of calls; customer story says Truehold went from ~2% QA coverage to 100% of calls.
Workflow: what inputs become what output?
Scores every customer call, tracks trends per rep, prepares manager 1:1 briefs with call moments and coaching focus, and generates tailored roleplays to practice.
Distribution: how it reaches customers
Demo-led: 'Book a demo' and app sign-in; customer stories in news section.
Funding history and coverage
| Round date | Stage | Amount | Investors | Source |
|---|---|---|---|---|
| — | Y Combinator Winter 2017 | — | Y Combinator | ycombinator.com |
Profiles summarize public reporting and company websites. Business-model notes are MaxBC's reading of that material, not confirmed facts; unknowns are left blank rather than guessed. Updated 2026-10-12.