卖什么
企业员工支持AI平台。
商业模式拆解
买家：谁掌握预算？
IT leaders (e.g. Director of Global IT) buying for IT, HR, Facilities, Finance, Legal and Security service desks.
触发点：什么让他们现在购买？
Replacing legacy ITSM/Jira-style ticketing where ticket queues are slow; claims +60% of IT tickets resolved within 10 days.
工作流：什么输入变成什么输出？
AI service-desk agents inside Slack, Teams and Zoom resolve IT and HR requests (up to 90% of routine requests), auto-generate a knowledge base from tickets, trigger proactive fixes from signals, and keep an asset and software inventory.
经济账：省了什么，怎么收费？
Enterprise subscription quoted per deployment; customer Cyera cites ~89% of employee requests automated and Jira replaced in two days.
渠道：怎么接触到客户？
Demo-led ("Book a demo", "Get a quote") plus review-site presence (G2 4.8, 4.9).
融资历史与报道
| 融资日期 | 轮次 | 金额 | 投资方 | 来源 |
|---|---|---|---|---|
| 2026-07-29 | 种子轮 | $34M | — | news.google.com |
档案汇总自公开报道和公司官网。商业模式部分是 MaxBC 对这些材料的解读，不是已确认的事实；未知之处留空，不作猜测。 更新于 2026-10-12.