卖什么
AI Customer Support for Fortune 500-scale enterprises
商业模式拆解
买家：谁掌握预算？
Customer-support/CX and contact-center leaders at Fortune 500-scale enterprises (LG executive quoted).
触发点：什么让他们现在购买？
Replace FAQs and IVR menus and turn support from a cost center into a revenue channel.
工作流：什么输入变成什么输出？
Voice and chat AI agents handle inbound/outbound calls and chats, pull customer context, apply business logic, take actions (refund, book, pay, cancel), verify against policy and log outcomes; a copilot assists human agents.
经济账：省了什么，怎么收费？
Public terms disclaim accuracy/availability unless separately agreed; liability cap greater of USD100 or relevant prior-12-month fees is a liability limit, not a product price.
渠道：怎么接触到客户？
Enterprise demo-led (Book Demo), CCaaS plugins, regional data hosting.
融资历史与报道
| 融资日期 | 轮次 | 金额 | 投资方 | 来源 |
|---|---|---|---|---|
| — | YC 2026 春季 | — | Y Combinator | ycombinator.com |
档案汇总自公开报道和公司官网。商业模式部分是 MaxBC 对这些材料的解读，不是已确认的事实；未知之处留空，不作猜测。 更新于 2026-10-13.