What it sells
Voice AI agent platform for healthcare
Business model breakdown
Buyer: who owns the budget?
UnverifiedDirector of Contact Center, COO or practice administrators at specialty practices, MSOs and health systems (quoted customer roles).
Trigger: what makes them buy now?
Rising call volume outpacing front-office staffing: missed calls, long hold times and dropped calls, and growth held back by hiring.
Workflow: what inputs become what output?
AI agents answer inbound calls, chats and scheduling requests 24/7 across voice/text/email/web, apply specialty scheduling protocols, and write appointments, tasks and record updates back to the EHR in real time; also outbound outreach, intake, referrals and refills.
Economics: what it saves and how it charges
Sold as a platform replacing call-center labor; claimed outcomes include $400K+ labor costs avoided, 250+ hours saved per month, 89% reduction in hold time and 3.5x higher self-scheduling conversion (SENTA: 24.3% dropped calls and 6m36s hold before).
Distribution: how it reaches customers
Demo-led enterprise sales ("Get a Demo"), specialty-specific pages, KLAS research and EHR partnerships (e.g., Nextech).
Funding history and coverage
| Round date | Stage | Amount | Investors | Source |
|---|---|---|---|---|
| 2026-06-24 | Series C | $120M | — | news.google.com |
Profiles summarize public reporting and company websites. Business-model notes are MaxBC's reading of that material, not confirmed facts; unknowns are left blank rather than guessed. Updated 2026-10-12.