卖什么
医疗健康语音AI智能体平台
商业模式拆解
买家：谁掌握预算？
未核实Director of Contact Center, COO or practice administrators at specialty practices, MSOs and health systems (quoted customer roles).
触发点：什么让他们现在购买？
Rising call volume outpacing front-office staffing: missed calls, long hold times and dropped calls, and growth held back by hiring.
工作流：什么输入变成什么输出？
AI agents answer inbound calls, chats and scheduling requests 24/7 across voice/text/email/web, apply specialty scheduling protocols, and write appointments, tasks and record updates back to the EHR in real time; also outbound outreach, intake, referrals and refills.
经济账：省了什么，怎么收费？
Sold as a platform replacing call-center labor; claimed outcomes include $400K+ labor costs avoided, 250+ hours saved per month, 89% reduction in hold time and 3.5x higher self-scheduling conversion (SENTA: 24.3% dropped calls and 6m36s hold before).
渠道：怎么接触到客户？
Demo-led enterprise sales ("Get a Demo"), specialty-specific pages, KLAS research and EHR partnerships (e.g., Nextech).
融资历史与报道
| 融资日期 | 轮次 | 金额 | 投资方 | 来源 |
|---|---|---|---|---|
| 2026-06-24 | C 轮 | $120M | — | news.google.com |
档案汇总自公开报道和公司官网。商业模式部分是 MaxBC 对这些材料的解读，不是已确认的事实；未知之处留空，不作猜测。 更新于 2026-10-12.