What it sells
Unified AI-native customer experience platform.
Business model breakdown
Buyer: who owns the budget?
UnverifiedCX leaders and contact center directors / support operations managers.
Workflow: what inputs become what output?
AI agents handle routine inquiries across chat, email, SMS and voice; real-time agent assist, QA scoring, and outbound reminders and collections.
Economics: what it saves and how it charges
Software platform; site claims 20,000+ customers and 36.3B+ automated interactions. Pricing basis not stated.
Distribution: how it reaches customers
Demo-driven sales with an ROI calculator, ebooks and webinars.
Funding history and coverage
| Round date | Stage | Amount | Investors | Source |
|---|---|---|---|---|
| 2026-09-02 | Series E | over $50M | — | news.google.com |
Profiles summarize public reporting and company websites. Business-model notes are MaxBC's reading of that material, not confirmed facts; unknowns are left blank rather than guessed. Updated 2026-10-12.