What it sells
Siena builds AI agents (an 'Agent of Record' system) that automate customer interactions for consumer brands across support, shopping, and social media channels.
Business model breakdown
Buyer: who owns the budget?
Consumer brand / e-commerce customer experience teams
Trigger: what makes them buy now?
Loftie sales growth increased repetitive order-status/returns tickets and out-of-hours workload.
Workflow: what inputs become what output?
Manual customer support, shopping Q&A, and social media response handling by human agents across disconnected tools
Distribution: how it reaches customers
Pricing form asks brand website, monthly tickets, helpdesk and goals; sales-led purchase path.
Funding history and coverage
| Round date | Stage | Amount | Investors | Source |
|---|---|---|---|---|
| 2026-10-12 | Series A | $17M | — | news.google.com |
| 2026-10-07 | Series A | $17M | York IE (lead), Joyance Ventures, Aglaé Ventures, Sierra Ventures, Super Angel Fund | thenextweb.com |
Profiles summarize public reporting and company websites. Business-model notes are MaxBC's reading of that material, not confirmed facts; unknowns are left blank rather than guessed. Updated 2026-10-12.